Welcome to eatOS

Restaurant Management Made Simple

This Privacy Notice applies to your use of our services and software and covers information collected in connection with your access to and use of our services and software.

Please read this Privacy Notice carefully. By continuing to interact with our Services, you are consenting to the practices described in this Privacy Notice.

1. WHAT INFORMATION WE COLLECT ABOUT YOU

We need to collect information about you to provide you with the Services or the support you request. The type of information we collect can vary depending on the country from which you access our Services.

Information You Provide
We collect information you provide when you apply or sign up for a eatOS account or other Services, go through our identity or account verification process, authenticate into your account, communicate with us, answer our surveys, upload content, or otherwise use the Services.

  • Identification Information.
    Your name; email address; mailing address; phone number; photograph; birthdate; passport, driver’s license, Aadhar, Taxpayer Identification, or other government-issued identification; or other historical, contact, and demographic information when you apply or sign up for a eatOS account or other Services, signature, and authentication credentials (for example, information you use to login to your account), including IP address.

We use your Identification Information to send you surveys and get your feedback about our Services. eatOS does this to understand if the Services are helpful to you and to evaluate the effectiveness of any updates we provide.
It is legally justified as Legitimate interest.

  • Financial Information.
    Information such as bank account, payment card numbers, credit reports, and other publicly available information.

We use your Identification Information and your Financial Information to go through our identity or account verification process and to enable you to authenticate into your account once it is created. We may share your Identification Information with identity verification vendors to verify information that we collect.
This is a Legal obligation.

  • Tax Information.
    Withholding allowances and tax filing status.

When you use our Services to make, accept, request, or record payments, we collect information about when and where the transactions occur, the names of the transacting parties, a description of the transactions, the payment or transfer amounts, billing and shipping information, and the devices and payment methods used to complete the transactions.

  • Other Information You Provide.
    Information that you voluntarily provide to us, including your survey responses; participation in contests, promotions, or other prospective seller marketing forms or devices; suggestions for improvements; referrals; or any other actions performed on the Services.

2. HOW WE USE YOUR INFORMATION

We may use information about you for a number of purposes, including:

  • Providing, Improving, and Developing our Services
  • Communicating with You About our Services
  • Protecting our Services and Maintaining a Trusted Environment
  • Advertising and Marketing

3. HOW WE SHARE YOUR INFORMATION

We may share information about you as follows:

  • With Other Users of our Services with Whom You Interact
  • With Third Parties
  • Business Transfers and Corporate Changes
  • Safety and Compliance with Law
  • With Your Consent
  • Aggregated and Anonymized Information

4. HOW LONG WE RETAIN YOUR INFORMATION

We retain your information for the duration necessary to fulfill the purposes outlined in this privacy notice, encompassing the provision of our services, adherence to legal obligations, and mitigating fraudulent activities.

5. COOKIES AND OTHER SIMILAR TECHNOLOGIES

We may use cookies to:

  • Remember that you have visited us or used the Services before.
  • Customize elements of the promotional layout and/or content of our Services.
  • Collect anonymous statistical information about how you use the Services.

6. THIRD-PARTY ADVERTISING AND ANALYTICS

We can use third-party service providers to provide site metrics and other analytics services.
This privacy notice does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies.

7. YOUR CHOICES

You may access, change, or correct information that you have provided by logging into your eatOS account at any time or by making a request to us.
You can opt out of receiving promotional messages from eatOS by following the instructions in those messages.

8. SECURITY

We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access.
However, we cannot guarantee absolute security of the transmission or storage of your information.

9. STORAGE AND PROCESSING

We may process and store your information in the United States and other countries.

10. CHANGES TO THIS PRIVACY NOTICE

We may amend this Privacy Notice from time to time by posting a revised version and updating the “Effective Date.”

11. SPECIFIC COUNTRY DISCLOSURE

Under privacy laws, a business is the company that decides why and how to process personal information. We generally act as your service provider.

12. MOBILE INFORMATION

No mobile information will be shared with third parties for marketing/promotional purposes.

13. CONTACT

Please contact our Privacy Department with any questions or concerns regarding this Privacy Notice.